pk&Coop Website Design & Support FAQs
Look through the FAQs below to learn more about how we help small businesses, sole proprietors, and creatives navigate custom Squarespace and Wix design, what we mean when we say we offer ongoing support, and what kind of digital marketing consultation we can provide.
Learn more about our process, rates, and how we work, and if you don’t find your question here, hit that contact button to send us a quick note or drop us a line here. We’ll get back to you within 24 hours, and we’ll never share your information or email address with third parties.
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Check out our services and rates here, and for more detailed information, read the fine print.
You can also book a consultation so we can talk more specifically about your needs and budget.
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Absolutely. We build all our sites so they are intuitive and easy to manage. Once your site is live, we provide a walkthrough to ensure you feel confident making basic text and image updates on your own.
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Email capability (aka digital CRM) is available on every Squarespace website, but you may need to purchase it separately.
If you buy email capabilities, your website will be able to store email addresses entered by you (or us) and your customers. You can send emails directly from your website eliminating the need for separate email services. (It's easy to migrate lists from other services like Constant Contact or MailChimp into your Squarespace website.)
We can help you develop a strategy for email campaigns (how many to send and when to send them), design and/or write your emails, and teach you how to manage as much or as little of it as you like.
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IYes, and they are, for the most part. You can use a template to set up a site, but getting it to perform well for your customers or audience is more complicated and time-consuming. That’s where we step in.
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You do. 81% of consumers research online before engaging with a business, and 88% of people who visit a website won't come back if it's too cluttered or too complicated.
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Get in touch with us. First, we’ll talk to discover your needs, your vision, and your brand. We'll agree on pricing, and then pk&Coop will bring you a first draft. We’ll work together to get a website you like, and more importantly, a website that works for your visitors.
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We require 50% of your payment upfront, and the remainder prior to launch. Payments can be made securely online.
We'd love to talk to you if you have questions. Book a consultation so we can talk more specifically about your needs and your budget, or email us.